Terms and Conditions – Furboo

Last updated: October 14, 2026

Welcome to FurBoo! We are an online store specializing in toys for dogs and cats. By accessing or purchasing from our Shopify store, you agree to the following Terms and Conditions.

1. Use of Our Store

You agree to use our store only for lawful purposes and to provide accurate information when placing an order.

2. Products

We aim to provide accurate product descriptions, images, and prices. Actual colors, sizes, and appearances may vary slightly. All products are subject to availability.

3. Pricing and Payments

Prices are displayed in the currency indicated at checkout. Prices and promotions may change without notice. Orders must be paid for using the payment methods available at checkout.

4. Orders

We reserve the right to refuse or cancel an order where legally permitted, including in cases of suspected fraud, product unavailability, or pricing errors. If payment has been collected for a cancelled order, an applicable refund will be issued.

5. Shipping and Delivery

Shipping fees and estimated delivery times will be provided at checkout where available. Delivery times are estimates and may vary due to suppliers, shipping carriers, customs, or other circumstances beyond our control.

6. Returns and Refunds

Returns, exchanges, and refunds are subject to our separate Refund and Return Policy. Please review that policy before purchasing. Your rights under applicable consumer protection laws remain unaffected.

7. Pet Safety

Our products are intended for pets and should be selected according to the pet's size, age, and chewing habits. Always supervise your pet during play. Inspect toys regularly and remove damaged toys immediately. No toy is completely indestructible. Customer should check for loose parts, tears, exposed stuffing, damaged buckles, or other wear, and stop using damaged products.

8. Intellectual Property

The original content, branding, images, and text on our store may not be copied, reproduced, or used commercially without permission, except where permitted by law.

9. Third-Party Services

Our store operates on Shopify and may use third-party payment providers, suppliers, and shipping services. These services may be subject to their own terms and policies.

10. Limitation of Liability

To the extent permitted by law, FurBoo is not liable for indirect or consequential losses arising from the use of our store or products. Nothing in these terms excludes liability that cannot legally be excluded.

11. Privacy

Personal information collected through our store will be handled according to our Privacy Policy and applicable privacy laws.

12. Changes to Terms

We may update these Terms and Conditions from time to time. Updates will be published on this page.

13. Governing Law

These Terms and Conditions are governed by the applicable laws of Ontario, Canada, and the federal laws of Canada.

14. Contact Information

For questions about these Terms and Conditions, orders, or products, please contact us using the contact information provided in our FurBoo Shopify store.

Thank you for choosing FurBoo — where happy pets come first!